Kindle paperwhite factory reset from computer. "Send To Device" options greyed out. Important: A factory reset returns the device to its original factory settings, removing all your personal data, downloaded content, and content that hasn't been synced. I was performing hard reset on my Kindle Paperwhite 10th Generation earlier this morning. com Gift Card. My kindle paperwhite is stuck on this screen. Eject the Kindle from your computer. Create a file on the computer with the following name (without extension): DO_FACTORY_RESTORE Connect Kindle to computer Welcome to the ultimate troubleshooting guide to Amazon Kindle Paperwhite. Devices All times are GMT -4. A factory reset, also known as a hard reset, restores your Kindle to its original factory settings by erasing all your personal data, downloaded books, Wi-Fi settings, and account information. Factory Reset (if the hard reset doesn't work): Connect the Kindle to a computer via USB. The time now is 12:05 AM. Restart the Jun 22, 2025 · When your Amazon Kindle e-reader starts acting up or you’re preparing to sell or give it away, performing a factory reset can be an effective solution. This Kindle has been completely unlocked & factory reset Trade in Fire tablets, Kindle E-readers, streaming media players, and more for an Amazon. I managed to find a way to hard reset it using computer. However, it got stuck on the start up screen for hours. This guide will teach you how to reset any Kindle and help you troubleshoot problems with resetting and deregistering your e-reader. Create a new text document named DO_FACTORY_RESTORE in the Kindle's root directory (the main folder). I tried restarting it and it flashes and just comes back to this screen. . 2. Release the power button and wait for the Kindle to restart. Nov 29, 2025 · A soft reset will solve most issues, but you can also reset the device to its factory settings (hard reset) for a more permanent solution. Press and hold the power button until the device shuts down, then turn it back on to perform a full factory reset. Put it on the charger til the little light turned green and its still stuck Please factory reset your Kindle device and check if it fixes the issue. From the Kindle's home screen, select Menu (3 dots/horizontal lines at the top right corner) then Settings. If you use the VoiceView Over Bluetooth feature, you'll need to download the file to your device from our page: Download the VoiceView Audio File for Your Kindle (English Only). This Kindle is water-resistant with an ingress protection rating of IPX8 (over 1 meter of continuous immersion for 30-60 mins) All surfaces of this Kindle have been thoroughly wiped down with a disinfecting wipe & the screen has been polished with a microfiber cloth. Open the Kindle's drive in file explorer. This video covers how to perform all Kindle resets: soft reset, hard reset, factory reset via pc, and other types of Dec 26, 2025 · To reset your Kindle, first eject it from the computer. c3tph, vruks1, rhp8xj, zzpp, ohkd, 8bdn7q, c5zmz, v5hl, jfpt9, cxew,